Terms & Conditions
The term 'Zem Yoga Studio Roma' or 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only. Prices, terms and conditions are subject to change without notice.
Neither we nor any third parties and partner websites provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trade-marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the Indian civil laws.
If you are not satisfied with the quality of services offered by us, you can raise a refund request by emailing firstname.lastname@example.org.
Payments & Bookings
Advance class bookings and pass/packages purchases should be completed at the studio or online using Mindbody, accessible through the Schedule page of this website. In order to guarantee class space, a complete advance booking must be made, including payment (all prices are listed in euros and are inclusive of VAT). Reservations can also be facilitated by phone and walk-in registration is available, subject to class space. All classes, passes, and packages are non-transferable and non-refundable. To register as a Zem Yoga Studio Roma student you must be at least 18 years of age. Students under the age of 18 are required to provide written consent from a parent and/or legal guardian. Registration details provided must be correct and complete. 5-class tourist passes expire 45 days after initial use. 10-class passes expire six months after initial use. 20-class passes expire 12 months after initial use.
Intro Offer: €25 for Seven Consecutive Days
This promotion is a one-time offer available to any new student who reside in Rome. The pass is valid for seven consecutive days following the original date of purchase and may be used to register for any regularly scheduled class.
All students are required to complete a waiver/consent form in order to register as a Zem Yoga Studio Roma student. Please arrive 15 minutes before the start time of your first class to allow time for completion. Students must arrive and check in with reception at least five minutes prior to the beginning of class and latecomers may not permitted. Students who arrive late or do not show for a class for which they have registered will not be issued a refund. Prior to the start of class, students are required to inform the instructor of any issues or relevant physical issues.
Late Cancellations/No Shows/Non-Attendance
In Studio Classes: You must cancel your reservation in Mindbody at least 2 hours before the class. If you have a class pack, the class will be deducted from your pass. If you have an unlimited pass, you will be charged a late cancellation fee. Online Classes: You must cancel your reservation in Mindbody at least 1 hour before the class. If you have a class pack, the class will be deducted from your pass. For either In Studio or Online Classes, you may request via email to receive a link to the class recording so that you can do the class at your convenience. The recording will be available for 24 hours upon delivery. In the event that the class is not recorded, you will receive an alternate class recording.
Special Events & Workshops
Special Events and workshops are non-refundable. Due to the advanced notice required in arranging courses and workshops, changes (switching into other courses/workshops) are only possible if requested 3 weeks prior to the commencement of the course or workshop. In the event that a course or workshop is cancelled, registered students are eligible for a refund or may select an alternative and equally priced course or workshop option.
Zem Yoga Studio Roma does not accept any responsibility for personal property left at the facilities. Left items will be kept in a lost and found box for three weeks, at which point they will be donated to a charitable organization.
Waiver of Liability/Informed Consent
Students must sign a waiver of liability/informed consent form prior to participating in a class, which states: "I have enrolled in a program of strenuous physical activity including but not limited to various yoga and meditation exercises offered by Zem Yoga Studio Roma. I hereby affirm that I am in good physical condition and do not suffer from any disability that would prevent or limit my participation in this exercise program. I also understand it is my responsibility to consult with a physician prior to and regarding my participation in yoga classes, workshops and health programs. In consideration of my participation in Zem Yoga Studio Roma exercise program, I, for myself, my heirs and assigns, hereby release Zem Yoga Studio Roma (its teachers, employees and owners), from any claim, demands and causes of action arising from my participation in the exercise program. I fully understand that I may injure myself as a result of my participation in Zem Yoga Studio Roma’s exercise program and I hereby release Zem Yoga Studio Roma from liability now or in the future including but not limited to heart attacks, muscle strains, pulls, tears, broken bones, shin splints, cardiac arrhythmia, knee, lower back or foot injuries and any other illness, soreness or injury however caused, occurring during or after my participation in the exercise program. I hereby affirm that I have read and fully understand the above."
The privacy terms apply to and govern the data collection and usage. It is also applicable to the ways in which we protect your personal information. Zem Yoga Studio Roma is committed to protecting your privacy to give you the safest online experience. Zem Yoga Studio Roma collects personally identifiable information, like the e-mail address, name, address, contact information and other aggregated data generated by our system in order to better understand and communicate with our costumer base. The personally identifiable information is collected to deliver the services you have requested for and to provide customer support. Zem Yoga Studio Roma does not sell, rent or lease the customer information to the third-parties. No disclosure of personally identifiable information is undertaken by Zem Yoga Studio Roma, without notice, only if required to do abiding the law or in good faith if such action is necessary to protect and defend the rights or property of Zem Yoga Studio Roma.
Upon registration, students may agree with the following terms: "I grant Zem Yoga Studio Roma, its representatives and employees the right to take photographs of me and my property in connection with Zem-sponsored activities, events and classes. I authorize Zem Yoga Studio Roma, its assigns and transferees to copyright, use and publish the same in print and/or electronically. I agree that Zem Yoga Studio Roma may use such photographs of me with or without my name and for any lawful purpose, including for example such purposes as publicity, illustration, advertising, and Web content. I will contact management if I have any concerns about this authorization."
Visitors’ GDPR Rights
If you are within the European Union, you are entitled to certain information and have certain rights under the General Data Protection Regulation. Those rights include:
We will retain the any information you choose to provide to us until the earlier of: (a) you asking us to delete the information, (b) our decision to cease using our existing data providers, or (c) Zem Yoga Studio Roma decides that the value in retaining the data is outweighed by the costs of retaining it.
You have the right to request access to your data that Zem Yoga Studio Roma stores and the rights to either rectify or erase your personal data.
You have the right to seek restrictions on the processing of your data.
You have the right to object to the processing of your data and the right to the portability of your data.
To the extent that you provided consent to the Zem Yoga Studio Roma's processing of your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent.
You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation.
We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.